A user posted a tweet tagging Infosys GSTN and cbic India regarding a problem he has been facing. The user mentioned that he tried multiple times to fix the problem as well. In the image, we see the System Error message displayed.
Look at the tweet posted by this user:-
Dear @Infosys_GSTN @cbic_india Please solve this issue i tried multiple times to authorize , TRN – 372200111110TRN . Thanks in advance pic.twitter.com/n6rkfV0WhJ
— Ravi (@Auditor_Ravi) December 9, 2022
Infosys GSTN was quick to respond to the user and asked him to share info via direct messaging on Twitter.
Check the tweet out:-
Dear @Auditor_Ravi, please raise a ticket at https://t.co/bsmw3Ux5rF and share the ticket number through Direct Message to help us investigate the issue.
— GST Tech (@Infosys_GSTN) December 9, 2022
A few months back in July 2022, Income Tax India addressed the issue in front of the netizens on Twitter.
“It has been noticed that taxpayers are facing issues in accessing the ITD e-filing portal,” tweeted the organization. They said they were informed by Infosys about the issue that people are facing irregular traffic on the portal.
Income Tax India tweeted, “@Infosys, they have observed some irregular traffic on the portal for which proactive measures are being taken. Some users may be inconvenienced, which is regretted.”
Here’s the tweet:-
It has been noticed that taxpayers are facing issues in accessing ITD e-filing portal. As informed by @Infosys, they have observed some irregular traffic on the portal for which proactive measures are being taken. Some users may be inconvenienced, which is regretted.
— Income Tax India (@IncomeTaxIndia) July 2, 2022
Now after the passing of some months, a user again is facing the same problem which makes us wonder if they are actually working on the problem or not.
