Twilio announces second round of mass layoff in which it will remove 17% global workforce

Twilio, a cloud communication company that saw a boom in the number of users during the pandemic due to heightened demand for the communication service is nowadays trying hard to stay profitable. When was the pandemic due to high requirements Twilio hired thousands of new staff but it could not sustain the fortune for long and a recent internal mail has shown up that Twilio is to announce a second round of mass layoffs. This decision has made Twilio the first-ever tech company to announce a second round of mass layoff and it will be removing 17% of its global workforce. Along with this some of the offices have also been planned to close as restructuring moves. This is a strategic move by Twilio to become a profitable company amid the global recession and a plunging economy

Livemint quoted Jeff Lawson, CEO of, Twilio’s blog post in which he has written “We have to spend less, streamline and become more efficient…The communication division had especially become too big…Compared with the September announced layoffs today’s reduction is more about reorganization”

In the first round of layoffs, Twilio laid off 11% of its workforce and announced 12 weeks of pay with one week for every year of service at Twilio. Experts and economists have suggested about the global recession that the economy will have to suffer this year due to a plethora of reasons so the second round of lay off can be seen in some of the tech giants as we have seen in Twilio